Video Problems

If you are having problems reading your files - only sound plays, black screen, any codec problem, etc. - please pay attention to the following:


There are many types of files in Lusoporno Network. Some use codecs that you dont have instaled in your computer. So, all you guys have to do is download the codecs and install then in the computer. I will try to make this easy. A software that make this very easy is Gspot - http://www.headbands.com/gspot/download.html

If you have a Windows system:

You cant play an avi? (only sound plays, no image or sound plays, etc.) please follow this link and download the lattest DivX FREE version at: http://www.divx.com/divx/

if you have a Mac System:

 

Complaints Policy


At Lusoporno, we prioritize maintaining a safe and respectful environment for all users. We recognize the importance of promptly addressing any content that may be illegal or violates our Standards. To ensure transparency and accountability, we have established the following Content Reporting Policy:Reporting Procedure
Users are encouraged to report any content that they believe may be illegal or violates our Standards. This includes but is not limited to: hate speech, harassment, violence, explicit content, or any other form of prohibited content. Reports can be submitted through our designated reporting channels, which can be found on our platform or by contacting our support team directly.


Review and Resolution
Upon receipt of a report, our team will promptly review the content in question. We acknowledge that all reported complaints will be reviewed and resolved within seven business days. During this time, we will thoroughly investigate the reported content and take appropriate action in accordance with our policies and applicable laws.

Appeals Process
We understand that users may disagree with the outcome of our review process. Therefore, we have established an appeals process to provide an opportunity for reconsideration. Users who wish to appeal a decision may do so by submitting a formal appeal through our designated appeals channel. Our team will then conduct a secondary review and provide a final decision within seven business days.

Potential Outcomes
Following the completion of our investigation, there are several potential outcomes:
Content Removal: If the reported content is found to be in violation of our Standards or applicable laws, it will be promptly removed from our platform.No Action: If the reported content is determined to be in compliance with our Standards and applicable laws, no further action will be taken.We are committed to upholding the highest standards of integrity and accountability in our content moderation practices. By following this Content Reporting Policy, we aim to foster a safe and inclusive community for all users.
Thank you for your cooperation in helping us maintain a positive and respectful environment on our platform.

You may send your complaints to:
Av. Republica
N.20 1.DTO.
Lisboa
Portugal

or

johnboob @ gmail . com

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

 

The Information We Collect: We do not collect any customer information. Please see our payment processor's Privacy Policy concerning collected information.